GENERAL INFORMATION

This privacy statement applies to the protection of your personal data and is in line with the new European General Data Protection Regulation (AVG), or General Data Protection Regulation GDPR) in force from May 25, 2018

1. POLICY ON PROTECTION OF PERSONAL LIFE

Levensstroom respects and protects your privacy. How are your personal data that you provide to Levensstroom processed via this website?
When you visit the website heartfulness.be purely to find information about Levensstroom, its products and services, no personal data about you will be processed. Only when you want to order certain services or products, participate in a training, receive a treatment such as massage, therapy, … or if you request other services, you may be asked for certain personal data (such as your last name, first name, street name, street number, zip code, postal address, e-mail address, gender, date of birth, profession, telephone and / or mobile number, your medical file, …). Whenever you provide personal data, Levensstroom will treat them in accordance with the policy written here and with the legal obligations regarding the processing of personal data.

Levensstroom respects and protects your privacy. How are your personal data that you provide to Levensstroom processed via this website?
When you visit the website heartfulness.be purely to find information about Levensstroom, its products and services, no personal data about you will be processed. Only when you want to order certain services or products, participate in a training, receive a treatment such as massage, therapy, … or if you request other services, you may be asked for certain personal data (such as your last name, first name, street name, street number, zip code, postal address, e-mail address, gender, date of birth, profession, telephone and / or mobile number, your medical file, …). Whenever you provide personal data, Levensstroom will treat them in accordance with the policy written here and with the legal obligations regarding the processing of personal data.

You guarantee that the data you have communicated to Levensstroom belong to you, or at least that you have permission to use it and communicate it to Levensstroom. Levensstroom can deny you access to its websites or parts thereof, temporarily or permanently, when you use false data or data from third parties without their permission.

2. PROCESSING OF PERSONAL DATA

The personal data that Levensstroom collects is stored in a computer file that is kept in a secure environment. Only myself, Dirk Vieren, have access to your data. Your medical file will therefore be treated confidentially and no one else can access your data.

3. PURPOSE OF PROCESSING

Levensstroom processes the personal data for customer and order management (including customer administration, follow-up of orders / deliveries, invoicing, follow-up of the solvency to get in touch with you, to be able to provide you with the services you have requested or for which you have registered, to inform you about its own range of products and services (such as dates on which Levensstroom training courses take place), or to personalize its own range of products and services.

4. LEGAL BASIS OF PROCESSING

Personal data are processed on the basis of Article 6.1.

  1. permission
  2. necessary for the execution of an agreement

of the General Data Protection Regulation.
You can view the personal data about you that Levensstroom processes about you at any time and have any inaccurate or incomplete data corrected or removed. To exercise these rights, send an e-mail with a copy of your identity card as an attachment or a letter with the aforementioned attachment to the address of Levensstroom.

5. WHAT PERSONAL DATA IS COLLECTED AND WHY

Reactions

When you leave a comment on heartfulness.be’s blog, Levensstroom collects the data shown in the comment form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string, created from your email address (also called a hash) can be sent to the Gravatar service if you use it. The privacy policy page can be found here: https://automattic.com/privacy/. After your comment has been approved, your profile picture will be publicly visible in the context of your comment.

Contact forms

If you register for a training, apply for a service such as massage or a lecture, your data will be collected based on what you have entered. Medical files are treated confidentially by Dirk Vieren and no one else has access to them.

Embedded content from other websites

Messages on this site may contain embedded (embedded) content (e.g. videos, images, messages, etc.). Embedded content from other websites behaves exactly the same as if the visitor had visited this other website.

These websites may collect data about you, use cookies, embed additional third party tracking and monitor your interaction with this embedded content, including the interaction with embedded content if you have an account and are logged in to that website.

6. USE OF COOKIES

6.1. What are cookies?

A “cookie” is a small text and number file that is placed on the hard drive of your computer.

6.2. Why do we use cookies?

During your visit to Levensstroom sites, so-called cookies may be used. These are small pieces of information that are placed on your computer’s hard drive. On a subsequent visit to these sites, they will ensure that you can surf more easily because you do not have to log in again or enter your preferences or password again, for example.

When you visit the login page, a temporary cookie is stored to check whether your browser accepts cookies. This cookie does not contain any personal data and is deleted as soon as you close your browser. Once you log in, some cookies will be saved in connection with your login information and screen display options. Login cookies are valid for a limited period of time and cookies for screen options are 1 year. If you select “Remember me”, your login will be saved. As soon as you log out of your account, login cookies will be deleted.

The information collected by the cookies can be used by, for example, Google Analytics which uses cookies to collect information about how visitors use the website. In this way, Levensstroom can optimize the website according to the needs and requirements of our users.

You have the option to set your browser so that you receive a message every time a cookie is created or that cookies are refused. You can also delete cookies from your hard drive at any time. Google itself also provides more details about privacy and cookies on the Google privacy page and also provides a browser plug-in with which you can unsubscribe from Google Analytics on all websites.

This cookie policy gives you clear and complete information about the cookies we use and their purpose.

6.3. Types of cookies:

Although there are different types of cookies, distinguished in terms of functionality, origin or storage period, the legislation mainly distinguishes between functional or technically necessary cookies on the one hand and all other cookies on the other.

Our website only uses the following cookies:

A. First – party and third – party cookies.

First-party cookies are cookies that are placed by Levensstroom via the websites heartffulness.be that is visited by the user at that time.
Third-party cookies are cookies that are placed by a domain name other than that of our website that is visited by the user. If a user visits a website and a third party places a cookie via that website, this is a third-party cookie (eg cookies placed by Google, Twitter and Facebook).
For the cookies that the third parties place and the data they collect with them, I refer to the statements that these parties write on their own website.

B. Functional and non-functional cookies.

Functional cookies are cookies that ensure that our website functions properly (eg cookies for language preferences, javascript, etc.). Functional cookies are logically first party cookies.
Non-functional cookies are cookies that can be placed for statistical, social, targeting and commercial purposes. They have nothing to do with the purely technical support of our website. Non-functional cookies can be first-party or third-party cookies.
Types of non-functional cookies:

Cookies with statistical purposes allow us to check which pages of our website you visit, where your computer is located, etc. (eg cookies placed by Google). A cookie from the American company Google is placed via my website as part of the “Analytics” service. I use this service to keep track of and get reports on how visitors use the website. Google can provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on behalf of Google. I have no influence on this.

The information that Google collects is anonymized as much as possible. Your IP address is expressly not provided. The information is transferred to and stored by Google on servers in the United States.

Cookies with social purposes enable the user to share the content of the visited website via social media directly with others. These cookies are placed by the social media website itself. When you click a social media button on our website, a social media cookie is placed. The social media channel can recognize your IP address when you want to share a page of our website.
Cookies with targeting purposes allow a profile to be built up based on your surfing behavior so that any advertisements displayed are tailored to your interests. There may be advertising cookies on our website and we may also place advertising cookies on third party websites. We can combine the information from all advertising cookies in order to be able to make you the most relevant offers possible based on your online surfing, search and purchasing behavior.

Cookies with commercial purposes keep track of how many and which advertisements have been shown to a user.

C. Permanent and Session cookies

Permanent cookies: These cookies remain on the user’s device for the duration specified in the cookie. They are activated every time the user visits our website who has placed this cookie (eg cookies placed by social media such as Twitter, Facebook, Google Analytics etc). Most non-functional cookies are permanent cookies with a certain retention time that is longer than the browser session.
Session cookies: These cookies make it possible to simplify the actions of a user and to link them together during a browser session. A browser session starts when a user opens the browser screen and ends when the user closes the browser screen. Session cookies are placed temporarily. As soon as you close your browser, all session cookies will be deleted.

6.4. Your consent

Your consent to accept our cookies is automatically given when you visit my websites. (These cookies do not collect personal information)

You block cookies by activating the browser setting that allows you to refuse the placing of cookies. However, if you use your browser settings to block those cookies, you may not be able to access (certain parts of) my website. Read this cookie policy carefully for more information.

If you want to withdraw your consent, you must delete your cookies through your browser settings. For further information about removing or blocking cookies, you can visit the following website: http://www.aboutcookies.org.

7. ACCEPTANCE

By visiting the websites you accept all provisions of this Privacy & Cookie Policy and you agree that with orders and registrations, use of my services … your personal data will be collected and processed in accordance with this Privacy & Cookie Policy.

8. UPDATE OF THIS PRIVACY STATEMENT

In some cases, Levensstroom may update this privacy statement in response to changed services, feedback from customers or changes in privacy legislation.

For further questions or comments regarding the processing of your personal data, you can always contact us, either by mail to Levensstroom, Nijverheidslaan 21, 8560 Gullegem (Belgium), or by e-mail by using the “Contact me ”that you will find at the bottom of this page.

9. WHAT RIGHTS DO YOU HAVE OVER YOUR DATA?

When you register on my site, it also stores personal information that you provide in your user profile. You can view, edit or delete your personal information at any time (except that you cannot change your username). Site administrators can also view and edit this information.

If you have an account on this site or you have left comments, you can request an export file of your personal information that we have about you, including any information you have provided to us. You can also request that we delete any personal information we hold about you. This does not include data that we are required to keep for administrative, legal or security purposes.

10. COMPLAINT

The Customer has the right to file a complaint with the Commission for the Protection of Privacy (Drukpersstraat 35, 1000 Brussels – commi ssion@privacycommission.be ).